www.optical-world.com
optical products manufacturer, producing quality Dental Loupes Surgical Loupes and lights.
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Knowledgebase
Troubleshooting
I Can't Log In
- Please follow the following instructions: Check your login details. Your login username is the email address you used for registration. It might be a ... more info
I paid for an order and the order was canceled, why?
- Why was my order cancelled? Why did you refund my payment? If we returned your money to you and closed your order, it is most likely because we were ... more info
I want to cancel an order placed wrongly
- 1. CANCELLATION BEFORE PAYMENT If you have not paid for your order yet, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info
How Can I Return A Faulty Item?
- Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem by giving ... more info
Do you have a guarantee or warranty for all products?
- Yes - CAREOPTICAL is Professional optical products manufacturer, So the quality is guaranteed. We check all of your orders during the ... more info
How to Canceling an Order
- Cancel Your Order Before Payment If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info
Can CARE OPTICAL remote support ?
- CAREOPTICAL Technology support Remote Installation and Assistance for any technical issues for products ordered from us. We appreciate your time ... more info
when credit account, Can't leaving phone No
- some buyers have probllem leaving the phne number when they credit account or register. that is easy rsolve this problem. when you leave phone ... more info
when I credit account.i can't leave the phone No.
- when you credit account,using your e-mail which can be contact you. when you fill the files, special leaving the pnone number, don't put any space. ... more info
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Tel:+86-755-86101899 hopkinwong@careoptical.cn