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optical products manufacturer, producing quality Dental Loupes Surgical Loupes and lights.


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Instructions for returning faulty goods

Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.

If there are irremediable defects with the devices, you can return them back to us for repair or replacement under our twelve months warranty. 

Generally we advise you to return faulty goods by sending them through the Post Office rather than using couriers like DHL, UPS, and TNT. Normally it will take 2 weeks to return goods to us by Post Office.

If you did not buy your product directly from optical-world.com, you will need to contact the vendor who sold it to you.

before you return the orders, please contact us and we will guide how to do next. that is important.


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www.optical-world.com.--- professional optical products manufactuer  , Focusing on producing high quality dental loupes surgical loupes and LED headlight, also supply optical lens, polarized lens, medical optics,laser safety optical products,sports optics and other optical products .  


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